Help Center


How can I view the prices of the products?

To view the prices of the products, it is essential to be registered on our website. If you are not registered, you can do so here.

If you are already registered or a customer, to view the prices, you must enter your email address or mobile number and password in the customer login area. If you don't remember your email or mobile number, you can contact us by clicking here.


Can I purchase with the Equivalence Surcharge?

Certainly, if you are subject to the Equivalence Surcharge, we will adjust the corresponding tax rate in your customer information to ensure that your order is calculated with the correct tax rate.


Is there stock for all the products shown in the catalog?

We have stock for all the products we offer in our catalog. If the available quantity is less than what you desire, we will automatically notify you when you add the product to your order.

If you are interested in a larger quantity than what we currently have available, we recommend that you contact us to inquire about its availability.

Similarly, if any product is temporarily unavailable, we will indicate it in the catalog.


Can colors be chosen for assorted products?

By default, assorted products shown in the image or description are shipped in assorted colors.

If you want a specific color or model, you can indicate it in the comments section at the end of the checkout process. We will try to accommodate your request; however, we cannot guarantee it due to product availability when preparing the order.


Can I use the product photos for my website?

If you wish to use the product photos for your website, you must request permission after placing your order, and we will send you the photos of the products you have purchased.

The use of products from our website is not possible without our prior consent.